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Job Description
What You’ll Do
- Configure, manage, and optimize GoHighLevel (GHL) accounts for clients across marketing, sales, customer communication, and automation workflows.
- Build and maintain funnels, landing pages, websites, forms, surveys, calendars, pipelines, and automated nurture sequences within GoHighLevel.
- Create and manage advanced automations for lead capture, lead nurturing, appointment booking, follow-ups, SMS/email communication, and pipeline movement.
- Set up and optimize CRM structures, opportunity pipelines, tags, triggers, custom fields, and reporting dashboards to improve operational visibility and conversion tracking.
- Integrate GoHighLevel with third-party tools and platforms such as Zapier, Stripe, Google Workspace, Facebook Lead Ads, Calendly, webinar tools, and other marketing systems.
- Assist clients with migration, onboarding, account setup, and ongoing optimization of their GoHighLevel environments.
- Monitor campaign and automation performance, identify bottlenecks, and proactively recommend improvements to increase efficiency and conversions.
- Record and create GoHighLevel-related raw content including walkthroughs, tutorials, SOP videos, and platform explainers for YouTube and internal knowledge bases/wikis.
- Help create, document, and maintain SOPs (Standard Operating Procedures) for account setup, automation workflows, funnel deployment, integrations, troubleshooting, and client delivery processes.
- Manage tasks and project delivery through Clickup, ensuring timely communication, organized execution, and collaboration across teams.
- Troubleshoot technical issues, automation failures, integration conflicts, and client escalations with a proactive, solution-oriented approach.
- Stay updated with the latest GoHighLevel features, automation capabilities, AI tools, and platform best practices.
Responsibilities
- Minimum 1–3 years of active hands-on experience with GoHighLevel (GHL).
- Strong understanding of CRM management, sales pipelines, lead nurturing, and marketing automation workflows.
- Proven experience building and managing funnels, landing pages, workflows, triggers, campaigns, forms, calendars, and reporting dashboards inside GoHighLevel.
- Experience integrating GoHighLevel with third-party tools using native integrations, webhooks, Zapier, or APIs.
- Basic understanding of HTML/CSS, landing page customization, and troubleshooting technical configurations is preferred.
- Experience working on B2B marketing, lead generation, appointment-setting, or agency-based projects is a strong advantage.
- Ability to manage multiple client accounts and projects in a fast-paced agency environment.
- Strong organizational skills with a process-driven and detail-oriented mindset.
- Fast learner with strong problem-solving abilities and a proactive approach to execution.
- Comfortable recording tutorials, walkthroughs, and internal training/documentation content.
- Excellent communication and collaboration skills.
- Experience with tools like Clickup, Slack, Google Workspace, and automation platforms is preferred.
- Strong English communication skills (written and verbal).
Shift Time: 5:00 PM IST – 2:30 AM IST (9:00PM-10:00 PM IST Fixed one hour break)
Location: Remote
Benefits
- Work-Life Balance: No commute means more time for personal life, reducing stress and improving overall well-being.
- Location Independence: Employees can live wherever they choose, leading to a higher quality of life and lower living costs.
- Reduced Expenses: Remote work saves on commuting, work attire, and dining out, positively impacting personal finances.
- Professional Development: We prioritize employee growth by providing access to training resources and opportunities to learn new tools and technologies regularly, fostering innovation within the organization.
- Timely Salary: Ensuring our employees receive their salaries on time, regardless of location, provides financial security and peace of mind.